Administrative support
An inquiry can concern appointment-process questions, registration navigation, campus arrival, language arrangements, report collection or coordination of follow-up administration. The exact tasks, person, timing and fee must be agreed before a service is booked.
Clinical responsibility
The receiving hospital and its clinicians determine acceptance, suitability, investigations, treatment, consent and discharge requirements. Professional interpretation and document translation should be arranged for the purpose and complexity of the conversation.
Hospital independence
BeijingCare and ShanghaiCare are independent guide brands. Hospital names identify the institution being discussed. Official booking channels and optional independent assistance are separate routes; no affiliation or special access is implied.
Scope for this guide
The official PUMCH app and hospital WeChat channels are listed by the Beijing government. Its guide lists +86 10 69156699 for Dongdan appointments, with an English option, and +86 10 66016199 for the Xidan special clinic.